Help Desk

abra professional services is seeking a Help Desk Specialist!

Looking for your next opportunity in the IT field?

A leading company in the Re'em Junction area is seeking Help Desk Technicians for a full-time position.

Join a dynamic environment and be part of a professional IT team, providing technical support and assisting end users with a variety of hardware and software-related issues.

Position Type: Full-time

Location: Bnei Re'em

Requirements

Requirements (Must-Have):

• 6 months to 1 year of experience in a similar technical Help Desk environment or relevant military technical experience.
• Solid knowledge of Operating Systems (OS).
• Proficiency in Microsoft Office applications.
• Proven experience in troubleshooting desktop and laptop hardware/software issues.
• Strong ability to diagnose and resolve email-related issues.
• Hands-on experience with peripheral equipment, including printers, scanners, etc.

Advantages:

• Previous experience working as part of a support team.
• Familiarity with QlikView / Qlik Sense.
• Familiarity with the Tafnit ERP system.
• Familiarity with Salesforce.
• Knowledge of Active Directory (AD).
• Familiarity with the Exchange management interface.