Operation Quality Team Leader

Orbit Communication Systems is a leading provider of advanced communication solutions for the aerospace and defense industries. We are looking for an experienced Operation Quality Team Leader to lead our quality control activities, manage and develop the QC team, and drive continuous improvement across our multidisciplinary manufacturing environment. The role includes responsibility for quality processes, audits, CAPA, customer complaints, FAI, and close collaboration with Operations, Engineering, R&D and Supply Chain.

Responsibilites

• Lead and manage in‑process and final QC inspection activities, including supervision and professional development of QC staff.
• Support and maintain the Quality Management System (QMS) in accordance with company and regulatory requirements.
• Responsible for calibration management of ORBIT equipment.
• Manage employee certification processes (internal and external) and develop annual training plans.
• Lead and support continuous improvement initiatives in collaboration with Operations teams.
• Review and approve ECO / MCO / ATP / ATR / production documentation, and waivers related to R&D and Engineering.
• Lead customer complaint investigations using structured methodologies (8D, RCCA, etc.).
• Plan and perform internal quality audits.
• Support and participate in external quality audits and certifications (customers, FAA, CAAI, SII, etc.).
• Perform and approve First Article Inspections (FAI) in accordance with AS9102.
• Monitor failures and ensure effective follow‑up of corrective and preventive actions (CAPA).
• Analyze quality trends and performance indicators (Quality Yield, KPIs).
• Manage RMA processes and perform quarterly quality data analysis for QBRs.
• Prepare Quality Plans (QP) and Quality Improvement Plans (QIP).

Requirements

• Bachelor's degree in Engineering, Quality Management, or related field.
• At least 8 years of experience in quality assurance or operations management.
• Proven experience with quality control methodologies and tools.
• Strong analytical skills with the ability to interpret complex data.
• Excellent communication and leadership skills.
• Experience in the communications or technology industry is preferred.